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Jet Airways

NOTE: Jet Airways was grounded on 17 April 2019, and currently all Jet Airways flights are suspended so cannot be booked. The information below relates to the airline's period of operation.

Founded in 1992 and beginning operations in 1993, Jet Airways is India's 2nd largest airline after IndiGo both in terms of market share and passengers carried. Jet Airways operates to a total of 47 domestic destinations and 22 international destinations in 19 countries across Asia, Europe and North America. In 2014 19.4 million passengers flew with Jet Airways with over 300 flights being operated on a daily basis. The airline's fleet of 115 aircraft includes the Boeing, Airbus and ATR models. With the slogan “The Joy Of Flying”, Jet Airways has won a number of prestigious awards whcih highlight the airline’s continual effort to provide passengers with excellent service and value. Further evidence of this can be found in Jet Airways’ highly acclaimed in-flight entertainment services, which have also gained awards recognition.

Online check-in

• Jet Airways online check-in service is available from 24 hours prior until 1 hour before departure for all domestic flights operated by the airline, and from 24 hours prior until 2 hours before departure for all international flights.
• When checking in online, passengers will need a valid Jet Airways ticket or booking number issued by a travel agent, as well as a valid passport.
• Passengers carrying a printed e-boarding pass for international flights need to collect a boarding pass from the airport check-in desk. The boarding pass will be issued only upon verification of the passenger’s travel documents. Passengers holding a valid e-boarding pass must report to the boarding gate at least 1 hour prior to the flight departure for verification of their travel documents. The check-in process at the airport counters will commence 3 hours prior to flight departure and no additional fee will be charged for using this service.

Cabin luggage allowance

• Domestic flights operated by Jet Airways allow passengers to carry 1 item of cabin luggage with dimensions no greater than 55cm x 35cm x 25cm for Boeing flights and 50cm x 45cm x 20cm for ATR flights. For international journeys the dimensions can be no larger than 55cm x 35cm x 25cm.
• The maximum weight of cabin luggage is 7kg for all domestic and international flights, though this can be increased to 10kg for international flights subject to a fee.
• In addition to the free cabin baggage allowance, the following articles, may be carried inside the aircraft (subject to security regulations): laptops, umbrellas, walking sticks, handbags, cameras, reading materials, baby food, carrycots, and fully collapsible wheelchairs.

Checked baggage allowance

• Any checked baggage that exceeds 158cm in total dimensions will be subject to an oversize charge.
• Passengers flying with Jet Airways to an international destination are entitled to 1 free checked piece of baggage weighing no more than 40kg.
• Passenger wishing to check in excess baggage may be subject to charges that will apply per additional piece, provided the total weight does not exceed the weight allowed by cabin. If the total weight exceeds the allowable weight, guests shall be charged for the additional piece as well as for the additional weight.
• Sporting equipment is exempted from oversize charges. Standard excess baggage charges will however apply to sporting equipment exceeding the weight restrictions. This also applies to music instruments.

Additional information

• Airline name: Jet Airways
• IATA code: 9W
• Year Founded: 1992
• Headquarters: Mumbai, India
• Website: jetairways.com

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