Everything went smoothly
I cannot fault the service provided
Very friendly crew but I was missing snack or a glass of water
First time using Brussels airline and would recommend, clean reliable
Great service but due to Thomas Cook situation flights were double the price they should have been
I had a nice trip and staffs was friendly I can recommend anyone to choose Lufthansa
Brussels Airlines' connection times are a problem. My scheduled connection time from NTE-BRU-VIE was 45 mins reduced to 25 due to delays. I had to run and my luggage did NOT make it. This is not the first time this happens a few months ago I had a 50 min scheduled connecting time in BRU. I can't understand why they operate this way. short flight delays are normal- Brussels' ultra-short connection times make the trip VERY stressful increase the risk of delayed baggage increase stress in airport staff and it is NOT the service that's expected from the high prices they charge. It was unfortunate that they had the only flight available for me on the day but from now on I'll avoid them like the plague and tell everyone I know about their tactics and their lack of response after my complaint. Thankfully there are lots of social media to use! So someone will listen.
Very good all round for money I can not complain about any thing really
The flight was late
Flight was good however on the way there the flight was delayed meaning I had to run through Brussels airport and was 5 minutes away from missing my connecting flight.
The flight was more than 2 hours late from Entebbe.
Not worth the price.
The flight was cancelled due to the company bankrupt and I did not even get a message to wrn me. I discovered when I went to the airport and there was no flight. I received 150 euros and spent 700 euros to travel urgently to Brussels as I had to work as a doctor and had surgeries schedule