Very efficient punctual flight and service throughout
Very pleasant flight.
I cannot find any fault with airlingus. The smiles and courtesy they give to each and every passenger from qhen the get on and through the fligjt is next to none. Well done to every staff member on board our flight for making it the experience it was.
Rooms comfortable seats the staff were very friendly and smooth flight ten out of ten from me.
Efficient service and staff were great would highly recommend aerlingus
It was a great experience!
While the flight experience and value rating was very good the pre-flight experience was a bit of a nightmare. I couldn't find a way to add an extra bag and the cost of that online. I was kept being told over the telephone that I could only add an extra bag when I arrived at the airport usually the most expensive option. I traveled from Belfast by bus and was greatly inconvenienced by not knowing even approximately how much an extra bag would cost. I don't think I would have had this problem had I booked my flight directly with the air line. I will not use a third party agent ever again.
Very organised! Ahead of schedule.
Was disappointed to have to pay for coffee/tea
Needs to offer a one stop shop full itinerary planning
Very good service
A breath of fresh air from Aer Lingus . But it was damn expensive
Why on earth are there two flights to Dublin at exactly the same time (10.25)? The Airport Board was not clear & caused confusion.
All good Heathrow top marks....are lingual helpful staff all good.....,,one thing could have done with more signs directions to Heathrow express.