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Alitalia

Flying with Alitalia

Alitalia is the main Italian airline, carrying over 21 million passengers in 2019. Its fleet comprises Boeing 777 and Airbus A330 for longhaul operations, medium-haul Airbus A321, A320, A319 and regional Embraer 190 and 175.

On intercontinental flights, Alitalia offers three travel classes: Magnifica, Premium Economy and Economy. In 2019 Alitalia was awarded by the American monthly Global Traveler with the "Best Airline Cuisine" award for the tenth consecutive year and "Best Business-Class Seat Design" for the second year. Alitalia is also a member of the SkyTeam alliance.

Alitalia online check-in

You can easily check-in via the Alitalia website or app up to 48 hours before flight departure (for the USA 24 hours). Just enter the booking data, choose the flight, select the passengers to check-in and print your boarding pass or download it on your Alitalia app. During check-in you can add extra services such as additional baggage or a “comfort” seat to suit your travel requirements.

Once you have checked in online, at the airport, you can go directly to the security checks if you only have hand luggage, otherwise, you can quickly leave your luggage to be checked in at the dedicated "Drop-off" counters in the main airports. ; at other airports you can register it at the Business Class counters.

Unaccompanied minors and those requiring special assistance must check-in directly at the Alitalia airport desks to receive the requested service. It is possible to check-in quickly and easily via the automatic Fast Check-in stations located in many Italian and foreign airports. Service information may vary depending on the country of departure and destination. Please check them with the Company.

Alitalia checked-in baggage policy

The weight and number of pieces of baggage to be checked in with Alitalia varies according to the ticket type purchased, class of travel and the chosen destination. The standard policy in Economy Class is 1 bag of 23 kg (on flights to / from Japan and those between the Middle East India and the USA, Canada Mexico 2 bags of 23 kg). The Economy light fares do not include any baggage.

In Premium Economy Class 2 bags of 23 kg (from Brazil 2 pieces of 32 kg) and in Business Class (and the longhaul Magnifica) 2 bags of 32 kg. The maximum size for each bag is 158 cm (sum of height + width + thickness). In the event of any excess weight, number of pieces or dimensions, a supplement will be applied which varies according to the destination of the flight. For safety reasons, each piece of baggage can weigh a maximum of 32 kg. It is not allowed to carry objects considered dangerous for flight safety in the hold, such as matches, lighters, electronic cigarettes, electronic pipes and cigars, spare lithium batteries and power banks.

Alitalia hand luggage policy

On Alitalia flights, only one piece of hand baggage with a maximum weight of 8 kg is allowed in the cabin. The dimensions of the hand luggage must not exceed 55 cm in height, 35 cm in width and 25 cm in thickness, including wheels, handles and external pockets. In addition, Alitalia allows you to carry a document bag, a laptop or a women's handbag with you. We invite you to check the measurements and weight of your hand baggage with Alitalia staff or at the baggage meters near the check-in desks.

It is forbidden to carry in the cabin objects deemed dangerous for flight safety, such as scissors, pocket knives or tools for agricultural, scientific, sporting, industrial and similar use, as well as realistic reproductions of firearms. The use of electronic cigarettes, pipes and electronic cigars is prohibited in the cabin.

The amount of liquids allowed in hand luggage is limited (max 1l); Liquids must be placed in containers of 100ml each kept in a clear plastic bag to show at security checks. Toothpastes, gels and creams are also considered liquids.

Alitalia Network

Alitalia currently flies from Heathrow to Rome (Fiumicino) and Milan (Linate), connecting onwards to Alitalia domestic services covering most Italian cities. From Rome there are also easy connections through the modern airport to other European, Mediterranean and longhaul destinations.

Alitalia flight reviews by eDreams customers

Book a cheap flight with Alitalia
3.5 /5
Total reviews: 43
Athens
Milan
E. Venizelos - Linate ( ATH - LIN )
5.0 /5
Nalaka
Date 2018-06-06 Location Sri Lanka Age 51-70 Class Economy

Very good.

4.5 /5
2 reviews
London
Rome
Heathrow - Fiumicino ( LHR - FCO )
5.0 /5
Glo
Date 2018-05-31 Location BRISTOL Age Over 70 Class Economy

On return the Flight from Tunis to Rome was too close to the Rome to Heathrow. Many of us had to run as the Rome/ /Heathrow flight was boarding Not easy for a 73year old

3.6 /5
9 reviews
Tirana
Rome
Rinas - Fiumicino ( TIA - FCO )
5.0 /5
Naldi
Date 2018-02-20 Location Albania Age Under 30 Class Economy

Perfect

5.0 /5
1 reviews
London
London
Heathrow - Heathrow ( LHR - LHR )
5.0 /5
Paulo
Date 2018-12-29 Location Uk Age 51-70 Class Economy

Everything went well like a clock.

5.0 /5
1 reviews
Rome
Belgrade
Fiumicino - Beograd ( FCO - BEG )
5.0 /5
Nency
Date 2018-12-13 Location Serbia Age 31-50 Class Economy

Nice trip kind crew plane

5.0 /5
1 reviews
London
Catania
Heathrow - Fontanarossa ( LHR - CTA )
5.0 /5
bitto2525
Date 2019-12-12 Location Italy Age 31-50 Class Economy

Less waiting,more free food on aboard,

5.0 /5
1 reviews
London
Milan
Heathrow - Linate ( LHR - LIN )
4.0 /5
RIKKI
Date 2018-02-12 Location Italy Age 51-70 Class Economy

Alitalia has improve service since I use them 3 years ago very good Bit expensive the lagguge but still enjoy

2.8 /5
4 reviews
Milan
Madrid
Linate - Adolfo Suárez Madrid - Barajas ( LIN - MAD )
3.0 /5
Floriana
Date 2019-06-09 Location Milan Age Class Economy

Iberia's flight was very late without a known reason. Also they don't give any food or drinks for free.

3.0 /5
1 reviews
Palermo
London
Punta Raisi - Heathrow ( PMO - LHR )
3.0 /5
Cris
Date 2018-04-03 Location Uk Age 51-70 Class Economy

Most unpleasant and rude staff at Alitalia on both flughts Palermo -Rome and Rome - London. Dirty seats extremely poor service attitude - no hello/ good by no support with anything like they were disturbed by travelers presence

3.0 /5
1 reviews
Catania
London
Fontanarossa - Heathrow ( CTA - LHR )
3.0 /5
Kitkat
Date 2019-03-06 Location England Age 31-50 Class Economy

Flight was reasonable but delayed at Milan which made a short trip feel really long.

3.0 /5
1 reviews
Madrid
Milan
Adolfo Suárez Madrid - Barajas - Malpensa ( MAD - MXP )
3.0 /5
Josh
Date 2018-03-03 Location Italy Age 31-50 Class Economy

Still feel your service is not good for business travel.

3.0 /5
1 reviews
London
Tokyo
London City - Narita ( LCY - NRT )
2.0 /5
Taffy
Date 2020-02-11 Location Guernsey Age 51-70 Class Economy

My flight was cancelled because of Typhoon Hagibis which was fare enough however other flights went the next day mine was delayed for 3 days

2.0 /5
1 reviews
Malta
Delhi
Luqa - Indira Gandhi International Airport ( MLA - DEL )
1.0 /5
Neel
Date 2020-03-17 Location India Age Under 30 Class Economy

DEAR sir. My experience is not good. For this flight. My return ticket 15 march... delhi to malta. .but to much problem Im to much time call for your office. No bady help me... im so sad... that momant not good. .return back my money.. delhi to malta..

1.0 /5
1 reviews
Birmingham
Birmingham
Birmingham Intl - Birmingham Intl ( BHX - BHX )
1.0 /5
Mrs Steadman
Date 2018-12-08 Location Age Class

Unbelievably disappointing and now subject to a complaint. Should be zero stars but not an option.

1.0 /5
1 reviews

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