Really nice experience. Felt comfortable ,safe and sound.
Eurowings is a great company. Very happy.
Euro wings is the best budget airline I've ever used wish they flew to Turkey thatvia a very popular destination
Only problem was waiting for the boarding passes.
I was really surprised with internet on board. Will be better if it’s will be for free all flight time not just 10 minutes :)
Excellent service, value for money, high quality and friendly staff
Efficient in every way Flight changed and was quick to advise of route pattern
Fights were all good no problems
Good service plenty of room in the standard seats. The flight was booked last minute from Manchester to Salzburg due to a family emergency. There were no direct flights and the stop over between flights was 9 hours which was frustrating.
Aircraft was clean and seats were ok bearing in mind price paid however there were delays and our connecting flight from Cologne was eventually cancelled. There were no Eurowings staff about to inform us and eventually airport staff / Eurowings attempted to deal with over 200 passengers requiring accommodation and onward travel. It was diabolical and nearly midnight. After an hour in a queue we were informed that we could make our own arrangements and then make a claim. After a long delayed flight this is what we decided to do. A terrible experience really
Everything running in the right way except internet check in of the fly from London to Hamburg was not possible and that was very uncomfortable for me
Flight was cancelled on the return and RyanAir was understaffed to process the passengers onto new flights and book overnight accommodations. I already knew hotels were limited for the weekend and out of fear I’d be stuck waiting forever in a line (100+) deep I rebooked myself. Now will have to deal with reimbursement on my own.
First company to cancel flights from Stanstead as a result of the bus fire. Very little helpful information provided and the telephone number given to rearrange flights did not connect and again no info was provided.
very irresponsible and customer unfriendly service at the airport and elsewhere