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Everything was great and great experience

Very happy with plane and experience

Excelente precio y el vuelo de regreso muy satisfactorio

It’s an absolutely fine airport pretty small nothing to write home about but not bad

N/a

Good price friendly airline staff but the inflight entertainment equipment on the flight London-Mexico was not working - in several rows of seats food was poor quality. The flight Mexico-Oaxaca was delayed by more than an hour due to mechanical failure. Airport lounges in Mexico City airport do not open until 4 5 or 6 o´clock depending on which one uses so it is not really possible to use them.

Knowing I might need to change flights I paid the extra for free changes when I went to change times I found the change cost more than the original flights!

they rescheduled the flight the day before we flew so we had to arrange an alternative flight with Aeromexico. Thankfully they were able to put us on a flight leaving earlier the same day without too much hassle. But the experience was still quite frustrating due to the short notification time and limited alternative options. Having said that the alternative flight we were booked on was good and the staff were helpful.