The flight is always late by one and half hour I take this fight on average twice a month .you need to have a word with the boss of tunis air but hey you take your money in advance and let the passengers pay the price . Show us what you can do ?
Untill now, I have not gotten my luggage (suitcase) from tunisair. and I want to make a claim on that, because I was insured. please advise me on what to the next.
Tunisian director of gat wick Airport,taking 112 Pounds from me for an additional bag weighing 15 kg and did not give me a receipt for the money paid
Fly out on time as promised!! We booked a direct flight and was told we had to stop at Heathrow before carrying on to Manchester on the way back we had the added expense of staying at holiday inn hotel because your flight was the next day, we are not happy because the added expense was not caused by ourselves but by tunis air which I find unacceptable, plus no apology for the above. A slap in the face which I had to pay for.
Hand baggage allowance
Economy and Business class passengers have a hand baggage allowance of 1 free piece of cabin luggage.
- Maximum weight: 8kg
- Maximum size: 55 x 40 x 25cm
Espace Privilege passengers may carry-on 2 pieces of hand luggage and 1 personal item with an increased maximum weight of 10kg each item.
Checked baggage allowance
Economy and Business class have 1 free checked bag included in their ticket price. The maximum weight is 20kg (44lbs). Excess weight is paid per kilo/pound.
Espace Privilege travellers have an increased free checked baggage allowance maximum weight of 30kg (66lbs).
It is recommended that all passengers arrive at the airport check-in at least 2 hours and 15 minutes before scheduled departure. Check-in closes 60 minutes before departure.
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Tunisair is the flag carrier of Tunisia with its hub at the Tunis-Carthage International Airport. The airline operates flights across Europe, Africa and the Middle East. It connects Tunisia to the UK with flights to Gatwick, Heathrow and Manchester airports. The carrier has a fleet of Airbus A300, A319, A320, A330 and Boeing 737.
Tunisair contact: www tunisair com