Air New Zealand is the national airline of New Zealand and a Star Alliance member since 2010. Founded in 1940, Air New Zealand carry’s on average 13.7 million passengers to 55 international destinations across Oceania, South America, Asia, North America and Europe. Air New Zealand boasts a fleet of 106 airliners consisting of Boeing jet aircraft for long haul flights, and predominantly Airbus aircraft for domestic and short haul international flights. Air New Zealand's regional subsidiaries, Air Nelson, Eagle Airways, and Mount Cook Airline, operate additional domestic services within New Zealand using Turboprop aircrafts. Air New Zealand was awarded “Airline Of The Year” in 2010 and 2012 by the Air Transport World Global Airline Award and was winner of the “World's Best Premium Economy Class” award at the Skytrax World Airline Awards. The airline’s slogan is “The Airline Of Middle Earth” in reference to the Lord of the Rings movie franchise that was filmed in New Zealand.

Online check-in

Online check-in is available for all Air New Zealand flights up to 24 hours before the flight’s scheduled departure time. Check in closes 30 minutes before domestic flight departures and 90 minutes before international flights.
All passengers in possession of a valid Air New Zealand e-ticket are able to check in online even if they bought the ticket from a 3rd party agency. In addition to an e-ticket, passengers need a valid passport in order to check in.
Passengers travelling from Auckland, Wellington, Christchurch, Queenstown, Sydney, Melbourne, Brisbane and London Heathrow can also check in using Air New Zealand self-service check-in kiosks available at the airport. Check-in desks are available to use free of charge.

Cabin luggage allowance

The maximum dimensions of cabin luggage for Air New Zealand flights must not exceed a total 118cm.
The maximum weight of cabin luggage for each piece of cabin luggage on Air New Zealand flights is 7kg. This can be increased to 10kg for a fee.
In addition to the standard cabin luggage allowance, passengers may also carry on board 1 small personal item such as a handbag, laptop or Duty-Free goods (where permitted).
Any item of cabin luggage that exceeds the dimensions and weight allowance will need to be repacked or submitted as checked baggage to be permitted onto the aircraft. In these situations an excess fee will be charged.

Checked baggage allowance

The total dimensions of all checked baggage for Air New Zealand flights must not be larger than 158cm.
The standard checked baggage weight allowance for any individual item is 23kg. This can be increased up to 32kg for a fee. Any item over 32kg will not be accepted as checked baggage and will require repacking.
Each passenger of an Air New Zealand flight (excluding infants aged less than 2 years travelling with a ticket) is entitled to 1 free item of checked baggage. This allowance can be increased for a fee during the booking process. Any non-booked item or items that are oversized or overweight will be subject to an excess charge.
Some checked items of sporting equipment, such as surfboards and bicycles, will be charged a fixed handling fee because of size, fragility, or other handling requirements.