Everything ran smoothly aside from having a different plane last minute and one of our seats on the way to tenerife was double booked but it was quickly rectified by the wonderful air hostesses as it was one of my children's seats. We had free soft drinks also and everything else was amazing the way back ran beautifully
Initial return flight was overbooked so we were offered an alternative at the same cost. When we received flight details and boarding passes they were for the original flights and it proved difficult to obtain the details we needed when we called for assistance.