Everything was quick easy and straightforward.
Surprised that hand luggage is fitted in the measuring device even though my hand luggage was below the required measurements some passengers were charged even tough there was lots of space in overhead storage
Flight on return was 2hrs delayed. It was a long day for me and missed an important meeting
Got soaked between terminal and aircraft ! Also very steep stairs to aircraft. Struggled with a broken back
We were delayed by an hour and a half almost missed out on our car hire. The size of the hand luggage is farcacle.
The return flight was delayed by over 3 hours. Firstly due to a logistical issue where we were held on a transit bus for 25 minutes then failure of Birmingham ATC