Good
It's always going to be a challenge to have a positive flight experience on a propeller powered aircraft the vibration and general instability in-flight will always be there.
More proactive communication around delays. Customers should not have to look up information online to find out what is going on
35 minutes delayed
Flight was late nobody even told us took our hand luggage off us said it had to go in the hold . Then we waited 50mins at baggage reclaim to collect our hand luggage !!!! Nobody there to ask not impressed at all
The airplane was too hot and not comfortable.
Over an hour late taking off your cabin bag prices is way to high if it does not fit in the plane. £80 more in total !!
Ok but did not need 3 hours for check in just for Edinburgh. That was a total waste of time.