Everything ran like clockwork!
I was unable to fly because of a bereavement but swiss air has not returned any of my attempts contact them
As I could get the flight cheaper on the SWISS website I do not think the flight was good value. I had to pay extra for my luggage which was included in a lower price fare offered by SWISS. Also as I took skis I had to pay extra on the return flight as my skis were not classified as normal luggage. I was charged CHF92 for this on the return flight. I have filed a complaint about the more expensive fare despite your guarantee to match the fair but was brushed off. You do not appear to be able to select the right SWISS fare in your website as the differences are in the detail. On you website there appears to be no button to select if you take skiing equipment. In conclusion - I will no longer use your website for booking flights.