Airports in Europe - Rating of rail services

THE MOST UNORGANISED AND UNPROFESSIONAL AIRPORT IN THE WORLD. If you are stuck in a situation where the only option to get to your destination is either via Domodedovo or via North Pole, choose the second because the eskimoos will have better knowledge of customer service and more simple logic. The space is simply poorly utilised with one building and two main bodies of international and domestic flights. The departure entrance is a very large bad lit open space with 170 check in desks but very bad service. Only 4 electronic boards with small sized monitors to indicate the departure times. Toilets are hard to be found and the ticket offices of airlines work only during departure flights. Representative offices are well hidden in 5th floor to avoid constant confrontation by disillusioned travelers. However, Information Desk is relatively helpful and can provide even administrational services e.g. certificate of flight delays etc. Don't expect much shopping at departure lounges.

Austrian Airlines paid flight was serviced by Brussels Airlines (BRU-VIE retourn) ! It means beverage/food not included in the (expensive) ticket price! Flying with a national company with low cost services. Very unfair!

I had the opportunity to wait six hours in the airport because Edreams told me I had to be there just on hour before flight depart. I lost my flight. I havent been able to get in touch with Edreams who sold me the ticket, and forgot to inform me that Fontarossa had an early closing time for gates. I had to pay for a changed ticket 90 euro. Am still awaiting response.